If you have used Amazon for some time and have returned a faulty or unsatisfactory product in the past, you have probably heard of Amazon return pallets. Similar to Amazon renewed, return pallets are not brand new and have been returned by the customers who bought them.

You will read about everything you might need to know about return pallets in this article, how it works, and how to take advantage of them. Do have a wonderful time reading.

What Is Amazon Return Pellets: All You Need To Know

It is not uncommon knowledge that online marketing, sales, and purchase have dominated the retail world for ages now. While online purchases are fun and the deliveries are stress-free, it comes at a risk. On rare occasions, customers do not get the product they had in mind.

On average, 30 per cent of all online purchases are returned to the retailer with 8.9% of these returns being returned to brick-and-mortar stores. This return policy protects customers and study has shown a buyer is more likely to purchase from a seller or a retailer that has this policy.

A delivery driver could mishandle a delicate product or a buyer might just not be satisfied with the product. In the past, these products would be disposed of when they were sent back to Amazon.

In recent years, however, Amazon has faced criticism for this approach. The reputable retailer brought about a few policies and changes that ensure these products do not go to waste.

Amazon Renewed is one of these initiatives. In the case of Amazon return policies, customers can return these products back to Amazon, from where they are sold through Amazon liquidation auctions.

This term could be misleading as Amazon does not sell Amazon return pellets by itself. Instead, they are passed on to liquidation companies from where these returned products are sold at a lower cost.

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What Does Amazon Do With The Return Pallets?

In recent years, Amazon used to dispose of these products. Because of the criticism, Amazon now has four options for Amazon return pallets. When a product is returned, Amazon could choose to:

  1. Dispose of the product. This happens when the product is spoilt beyond repair and Amazon would rather not jeopardise its high standards for this.
  2. Liquidate the product. This is a new option instead of disposal. Amazon partners with a few reputable liquidation marketplaces and they auction off these unwanted inventories to resellers by the pallet or even truckload. To ensure minimal losses, sellers can recoup around 5% of the sale price if the product is liquidated.
  3. Return the product to the seller. The product leaves the Amazon warehouse and gets back to the seller for their processing. Sellers can choose to do as they please with these products. They could put it up for sale in their physical store. For non-electronic items, you might find many of these items relisted if they have never been opened. If the items have been opened, what happens to them will depend on the seller and usually, on the value of the item. If the resale value is worth the cost of repairing, cleaning, testing, or repackaging, many sellers will choose to invest a few bucks, as long as the margins are there to make this worth their while.
  4. Fulfilment by Amazon Grade and Resell. This option can only be used if a seller is invited by Amazon.

How to buy liquidated merchandise on Amazon?

You can look up returned products on Amazon’s official website in two easy steps.

  1. Proceed to Amazon and sign into your account.
  2. Enter Amazon pallets in the search bar and this should populate your screen with lots that have been liquidated. You should expect to see a screen like the one below.
How to buy liquidated merchandise on Amazon?

5 Best Places To Buy Return Pallets

Generally, Amazon return pallets are sold on the official websites of liquidation companies.  You may have to visit the websites and find a list of all the vendors selling their liquidation stock.

You can then proceed to select Amazon under the Marketplaces or By Seller category. Let us take a look at eight of the different liquidation companies. 

Amazon Liquidation Auctions

If you want to purchase varieties of items for your business, Amazon Liquidation Auction (US) is a good option. Anyone with a registered US business can buy liquidation pallets on this website.

Buyers who reside in the United States place bids on Less Thank Truckloads (LTSs) of overstock merchandise. Usually, these include any of the following:

  • Home goods
  • Books
  • Apparel
  • Groceries
  • Electronic products
  • Device accessories
  • Footwear

You will have to be registered and verified on Amazon to use this service. Once this is out of the way, you can bid and buy bulks of overstock inventory.


B-Stock is another great option for buying Amazon return pallets in bulk for residents of the United Kingdom. In order to sell its return pallets in the UK, Amazon partnered with B-Stock.

B-Stock runs liquidation auctions in many countries but only sells Amazon products to the US and Europe. The condition of the product on each pallet varies. They can vary from brand new to salvage as the criteria vary for each marketplace, so you have to apply to each marketplace individually.

Depending on the seller, shipping options and rates also vary. Some sellers calculate shipping costs per pallet, while others offer free shipping. This usually happens when the seller is making a name for himself.


Liquidation is another great option for those who want to buy Amazon return pallets in bulk. This company sells clearance lots from Amazon and various other companies. These lots are sold by truckload, pallet, or box.

The merchandise that is sold varies in condition. Many are, however, electronics, houseware, apparel, industrial, computer, and vehicle categories. Lots are sold by auction and bidding and this usually starts at $100.

Additionally, some lots are available for immediate purchase. To place a bid or make a purchase on Liquidation, you will need to register an account first. Non-US customers will be required to make wire transfer payments. It is also a requirement for purchases that are over $5,000.


BULQ is another US-based liquidation company where you can find Amazon return pallets. The company deals directly with retailers and sellers and one of those is Amazon.  There are new products on the website three times a day.

Prices of these customer return pallets vary depending on the seller. Some prices are fixed, while others run through a 48-hour auction.

You necessarily do not have to register to browse the clearance section. However, if you find a product you would like to purchase, you will be required to register. Resale certificates are also part of the deal for all customers.

Returns or exchanges are not possible on pallets or lots and shipping is to US addresses only. The cost to ship a pallet depends on the weight, dimension, and distance from the warehouse to the address the product is being shipped.


Similar to B-Stock and Amazon Liquidations, DirectLiquidation deals mostly with Amazon. However, they also work with other reputable retailers like Walmart, Home Depot, and Target.

All sales on this website are conducted through auction and upon a visit, you can perform searches by brand or store.

Similar to the other options for buying Amazon return pallets, you will need to register before you can make an offer for any of the products available for sale.

What To Expect in Amazon Truckloads?

Amazon Return Pallets - What To Expect in Amazon Truckloads?

Majorly, there are four specific categories of Amazon returns truckloads and these include:

High Retail

We started with this before this truckload contains the most popular products for resale. However, it comes in lower quantities. High retail truckloads contain 26 pallets with lower item counts than the smallest truckloads but are more likely to contain the strongest retail items that are particularly sought after by online sellers.

You should expect these lots to contain some of the best-selling stock available from Amazon, meaning your turnover will be quicker, but with less profit potential overall.


Clothing is one big sector of Amazon. Because of the number of sales recorded per day, one would expect a high rate of clothing returns and the high rates of clothing returns means there is no shortage of clothing in very good condition, most of it poly-bagged and ready for resale.

Many buyers of clothing truckloads ship the dresses to countries outside the United States where demand for American clothing is popular. Each of the 26 pallets in these lots can contain up to 1200 items or more of clothing.

Lucky buyers can find a lot of designer clothing, and accessories such as handbags, scarves, belts and more. Clothing lots are generally mixed between items for clothing for men, women, and children, though some lots will also contain baby items.

Large products

These products are also known as ‘Bigs’. The truckloads contain 26 tall pallets with many of them consisting of large items, such as televisions, large appliances, display cases, furniture, and other similar merchandise.

Usually, these lots are bought by large stores that have enough space to accommodate these truckloads. They are then sold locally.

Small products

Small product truckloads contain small items of merchandise. They are what you would imagine as the opposite of large products. The average piece count is very high because you can fit many smaller items into the Gaylord pallets.

A few of these smaller merchandise can be very valuable and may contain designer sunglasses, watches, electronics, or branded accessories. This type of merchandise is perfect for bin stores, and for online sales.

Due to the huge piece counts of potentially very high-value items, these truckloads often have the most potential profits on the resale.

The high number of different products you will receive in these lots may be very time-consuming to process, especially for listing online but should give you the best return on resale on your initial investment.

How To Buy Quality Customer Returns Pallets

There are a few things to consider before you stake your money in an auction marketplace. Here are a few of them for the next time you want to buy Amazon return pallets.

Do your research

Buying and selling Amazon return pallets is not a walk in the park. If you want to buy from a liquidation company, try not to jump on the cheapest deal in town. Usually, these deals often come at an unreasonably low price because they have incurred damage or their quality.

Buy from reputable companies

There are many options for buyers of Amazon return pallets. However, ensure that you are buying from a company that has many reviews and has received high words of praise. DirectLiquidation, B-Stock, Bulq, and Liquidation are among the top options to consider.

Sort and Bundle

Sort through your pallet after you have purchased it to see what is inside. You will find that it is a good idea to sort the items into two piles – one pile for things that you can sell straight out of the box and the second pile for items that might need some kind of attention.

While looking at the items, consider whether some might be more attractive when sold as a bundle. And that brings us to the next.


One mistake you could make is to expect the products to come in perfect shape. While you may find those that are close to perfect, many will need to either be repaired or refurbished.

If an electronic comes with your lots and has developed a fault or another, you want to repair and refurbish it yourself, as this will save money. The repairs needed will often be minor, quick, and easy to fix.

Once you have done this, the products will be back up to factory specifications and have a higher sale value. If your pallets contain several similar faulty items, you might be able to take components from one model and use it to repair another and bring them up to spec.

When there is a broken product that cannot be repaired, keep hold of it as it could be very useful for spares and repairs.

How To Sell Return Pallets from Amazon

There is no rule that binds you when you have a sale to make. However, you may want to follow these tips to maximise your profit and keep customers happy.


Carefully inspect your products before you put them on the market for resale. You can also grade the Amazon return pallets in order of quality to communicate what the customers are buying to them.

Your products should fit into any of the following categories:

  • New factory-sealed: The item has never been opened and is still in factory wrapping.
  • New opened: The item is close to new and is in perfect working condition. However, it was opened before it was returned to Amazon.
  • Refurbished: A refurbished product has been inspected and repaired when necessary. In many cases, their functions are close to brand new items.
  • Used: The item works properly but was previously owned by a different person. Usually, used products may contain dents and blemishes.


Before you put the return pallets on the market for resale, take time to package them and give them the best appearance they could have. If possible, try to get the original replacement packaging.

The way a product is packaged affects its value. Studies have shown that 67% of American good consumers say that paper and cardboard-based packaging gives products a more attractive look.

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