Do you know you can get a refund on Amazon orders without returning the products? If you qualify through the return policies, you can get full payment without even returning the item.
This article will explain how to get a refund on Amazon orders.
How To Get A Refund On Amazon: All You Need To Know
Amazon is a multinational retail giant. It offers products and digital services from consumer electronics and streaming services to grocery delivery.
Because of the vast catalogue of products and the reputation of Amazon, you may have reasons to get a refund from Amazon.
Keep on reading to find out more about this topic!
What is Amazon’s Return Policy?
The return policy allows you to send an item back to Amazon and possibly get a refund if you qualify. However, you must purchase these items through Amazon to be able to return them.
If the item you want to get a refund for was sold by a third-party merchant, you need to request a refund from that merchant directly.
Usually, you need to return most items before you qualify for a refund. Although you can still a refund without returning the item, this only happens in some cases.
If your order was Pay on Delivery, you will receive the refund through your bank account or on your Amazon account.
To avoid complications, the name on your Amazon account should be the same as the one on your card.
What Is Amazon Refund Trick?
Some people have scammed Amazon and got away with thousands of dollars. They do this through the Amazon Refund Trick.
You can get your money for an item by placing an order and fraudulently claiming that it’s a faulty or empty box. Then, Amazon refunds the money spent to buy the product.
This is a new trick that involves setting up several fake Amazon accounts and it is illegal.
This is why you will need to return items first before you qualify for a refund.
Read also: How to use afterpay on Amazon
How Does Amazon Refund Work?
Amazon’s refund is customer-friendly. You will most likely get a refund for purchase for any reason.
The company drafted the policy to ensure customers are satisfied and that they can get a refund if they changed their mind or if the item arrived damaged.
If you’re unsatisfied with a purchase, you can return the item within 30 business days for a full refund.
Amazon returns are easy. You only need to log in to your account, select the order and item you want to return, choose the refund payment method, and follow the instructions.
With Amazon’s large partnerships, you can return your stuff to an Amazon locker, USPS store, Whole Foods, or nearby Kohl’s department store.
Ideally, you will receive a refund on your order in 3-5 working days after the item is back in the warehouse.
Does Amazon Refund Without a Return?
Yes, you can get a refund without returning the product to Amazon. You should know this only applies to a few items.
Usually, you would need to have returned an item to an Amazon warehouse before you qualify for a refund.
In cases where the item is not expensive, it would cost Amazon logistics more money to ship the item back to the warehouse. As a result, you get a refund without returning the product.
You also qualify for a refund without return if the item delivered to you was defective or damaged.
When Can I Request For a Refund?
You can request a refund on Amazon within 30 working days after the item has been delivered to you.
After 30 business days, you will be liable for defects that came with the products and your return request will be rejected.
You can return these products to any Amazon locker, USPS store, Whole Foods, and nearby Kohl’s department store.
How To Request a Refund on Amazon?
If you want to know how to get a refund on Amazon items, kindly follow the steps below:
Create a new Amazon account
There is a belief that Amazon may become suspicious when you request refunds for many items on an account.
So it is best to open up another account and then request the money back from a new profile.
Creating a new Amazon account will only take a few minutes. To get a refund, you will need to add your credit card details. You can also add a prepaid credit card, a debit card, or an Amazon gift card as a payment method.
Note that every new account you create must contain the correct details for the Amazon refund trick to work. Amazon will only issue a refund if the purchase was made with valid information.
Order a few items on your new account
Usually, Amazon will check if your account is trustworthy before it lines you up for a refund. So, ensure you make two to three orders on Amazon to give the impression you are a reliable customer.
These purchases can be as cheap as $3 items, after which you can enter a pickup location not close to your actual address.
You shouldn’t use your home address and when possible, place the orders using a VPN to mask your location.
If you want this done faster, order through Amazon’s Expedited Delivery to get your items in just two business days. If you’re not in a rush, however, you can go with standard delivery.
The standard delivery takes between 7-14 business days from the order date.
Pick up your order
Be in a hurry to leave when you see the courier. Sign the package as fast as you can and leave without confirming the order in the presence of the courier.
Ensure this is conspicuous enough for him to see.
Request a Refund
And this is how to get a refund on Amazon. After you’ve picked up your order without checking it, you can contact Amazon customer service for a refund.
Usually, you have three options to do this:
- You can contact customer service through a phone call. The representative would either help you resolve the issue or escalate it to someone else.
- You can send an email to the customer service address. Ensure you include your order number when you do this. This will save you the trouble of having to resend the email.
- You can complain on your Amazon account. You will need to be logged in. Upon successful request, Amazon will look into the complaint as humanly as possible.
What To Keep In Mind When Requesting a Refund on Amazon?
Now that you know how to get a refund on Amazon, you should know that only a few refund requests are granted.
You will only qualify for a refund on Amazon if the order you received is empty or is a fake box.
Describe in detail how unsatisfactory and unappealing you find this. If your request is granted, you will be asked to send the order back to a closeby warehouse from where you will get a refund.
If you complained about an empty order, you will most likely be sent a new one without a refund.
How Long Does Amazon Refund Take?
Amazon refunds can take between 3-5 days after it arrives at the warehouse. This depends on how long it takes before the authenticity of your complaint is verified.
Typically, Amazon will begin the refund procedure immediately after receiving the returned item.
If you don’t have to ship the products back, the operation should move considerably faster. Keep in mind that one of the factors that affect the response time is the initial payment method.
If you used a credit card when paying, you will get a refund faster than many others. Here are the estimated timeframes depending on the payment method:
- Amazon gift card – 2 to 3 hours
- Gift card balance – 2 to 3 hours
- Credit card – 3 to 5 days
- Reward points – Up to 5 business days
- Checking account – Up to 10 business days
- Debit card – Up to 10 business days
- SNAP EBT card – Up to 10 business days
- Pay in cash – Up to 10 business days
- Prepaid credit card – Up to 30 days
How Can I Check the Status Of a Refund?
You can check the progress of your Amazon refund through your account. Follow the steps below to do this easily:
- Navigate to Orders
- Select Order Details from the drop-down menu next to the order you returned.
- Check under Order Summary for information about the returned product.
Will I Get A Refund On Cancelled Orders?
You will get a refund on cancelled orders on Amazon. If you cancel the order before it leaves the warehouse, the process will be fast.
However, you will have to wait until the order has been delivered to you before you can request a refund if it has shipped already.
Can I Return Items Purchased From Third-Parties?
The premise for this is simple – you will need to return these items to the third-party sellers, and not to Amazon.
If you want a refund, you will also need to contact the merchant you purchased the item from.
Amazon is not liable for these third-party sales and returns. However, this shouldn’t stop you from buying through these sellers on the website.
They are thoroughly vetted before they become sellers. Moreover, many of them have return policies to ensure they keep their customers happy.
When buying through a third-party seller, ensure that they have a 90-day return policy on the product.
Will Amazon Return My Money In Full?
If you qualify for a refund and you followed our guide on how to get a refund on Amazon, you will receive your money in full from Amazon.
Your bank may deduct the regular charges you get from transfers, but this is not on the part of Amazon.
Expect your money between 2 – 3 hours if you paid through an Amazon gift card and 3 – 5 days if you paid with your credit card. Debit cards and prepaid credit cards take longer.
What Reasons Qualify for Amazon Refund?
When you start a return on Amazon through your account, you will be asked to select the reason for the return.
However, you should keep in mind that you have the right to return your order to Amazon even if you don’t have any specific reason for it, as long as the return is in line with the company’s rules.
Here are the most common reasons why people return orders to Amazon:
You simply don’t like the product
You can return a product if you think it is underwhelming and isn’t what you hoped for. Provided the product comes back and is not damaged when returned, Amazon will give you back the money.
The only drawback is that there’s no guarantee that Amazon will pay for shipping if you return a product you don’t like.
Item is Different from the Description
Note that this applies to items purchased through Amazon. If you bought through a third-party merchant, the policy might differ.
Amazon will deem it “materially different” and refund you.
For a retailer as large as Amazon, this is a rare occurrence. However, you can return orders that were damaged while being delivered.
This may happen if the product you’ve ordered is easy to break, and you have the right to request a full refund for it.
Why Does Amazon Refund Without Return?
Amazon will decide if you can get a refund without a return. Usually, you need to return the item. However, Amazon will ask you to keep the item if the cost of shipping it back and forth is bigger than the logistics.
So, when you buy a product that’s about $5 and you want to return it, you possibly will get a refund without returning this product to an Amazon warehouse.
Amazon gives you the right to return any product you purchase through the retailer. The return policy ensures you can return an item within 30 working days after it was delivered.
Although we talked about how to get a refund on Amazon, know that doing this scandalously is illegal and could carry court charges.
When you request a refund from Amazon, you should expect to get the entire balance. Amazon may not cover the delivery charges, however.