Do you know that you can return gifts sent to you back to Amazon without the sender getting an idea? If you’ve considered an Amazon gift return in the past, you probably know that the decision to proceed with the return hinges on whether or not the sender would find out.

Well, they won’t. In this article, I discussed everything you need to know in simple terms.

Quick Fact:

  • Amazon allows packages that are unopened and undamaged to be returned to its warehouse within 30 days after it was delivered.
  • You don’t need a receipt when you mail back the gift. When requesting the return, the tracking number or order number is enough.
  • Gifts can be returned to Amazon either through mail or Amazon hub locker. If you have a locker close by, this option is relatively hassle-free.
  • The refund for the gift will be paid in the form of an Amazon gift card. You can then reuse this for another purchase.
  • The sender of the gift will not know that you returned their gift.

Amazon Gift Return: Everything You Need To Know

If you’re reading this, I’m guessing that someone sent you a gift from Amazon. Perhaps, they sent the wrong colour or you have too many of that particular product, and you want to return the product to Amazon.

Whatever your reason, the good news is that you can return gifts and get a full refund if they’re unopened and undamaged.

To learn more about this, kindly keep on reading!

How To Return Amazon Gift

Amazon makes it easy to return packages to its warehouse. Except for the part where you physically visit a nearby Amazon hub locker or hand over the package to the courier, the process is overall simple.

amazon gift return

Here’s how to return gifts to Amazon and get a full refund without the sender suspecting it.

  1. Navigate to the Amazon Return Centre on your desktop or laptop.
  2. Enter the 17-digit order number on the slip that came with your package. You can also check the digital gift receipt if you can’t find this number in the package anymore.
  3. Click on Search and look for the gift you want to return from the order. Note that while you can send gifts in bulk, it’s recommended to repeat the process individually to not have complications where order numbers differ.
  4. In the prompt asking you for the reason for your return, select the one that best describes your reasons and proceed.
  5. Follow the remaining prompts to complete the process.

Note that when returning gifts to Amazon warehouses, you will only be refunded with Amazon gift cards. However, this is as good as cash; you can reuse the credit on the card to purchase another item you truly like on Amazon.

If you cannot find the order number for the package you want to return, you can use the tracking number to retrieve the order number. You should call Amazon customer service to do this for you. If you do not have the tracking number, they can also process the retrieval with only the sender’s name.

Upon successful completion of the online return process, you will need to physically return the item either by mail or in an Amazon Hub Locker. As stated earlier, it’s best to return items one at a time if you need to return more than a gift.

What Products Qualify For Amazon Return?

Usually, many Amazon products can be returned and you get a full refund. However, there are a few factors that could either prevent you from getting the full refund or not getting one at all.

30-day window

You must return the package you received as a gift within 30 days from when it was delivered. Packages returned after this window will not qualify for a refund.

However, because of Amazon’s holiday policy, you can return items bought between October 1 and December 31 and still get a refund.

Unopened and undamaged

To qualify for a full refund on an Amazon gift return, the package must be returned as new. Packages that are unsealed or damaged after delivery do not qualify for a full refund after the return.

In the best-case scenario, you get below the full refund.

Items that have free returns

Not every item sold through Amazon is directly sold by Amazon. There are third-party sellers too.

Generally, all items that are sold by Amazon qualify for a return if other conditions are met. However, packages that were sold by third-party sellers only qualify when they have free returns.

Additionally, when returning packages to third-party sellers, the seller must first authorize the return before you proceed with the delivery back to Amazon.

How Are Returned Amazon Gifts Refunded?

The full amount paid by the sender will be refunded to your Amazon account as a gift card to be reused on the retailer’s website. Cash refunds are currently not available on refunds from a gift receiver, but Amazon gift cards are as good as cash these days.

You should note that items worth more than $2,000 can only be refunded through the original payment method. In that case, the refund would go through the person who sent you the gift.

Would The Sender Know About Returned Gifts?

Probably the biggest reason why returning gifts to Amazon doesn’t sit right with many people.

Amazon does not inform the sender when you return their gifts to get a refund. Unless the package is worth over $2,000 and Amazon needs to refund the money through the original payment gateway, the sender will not be informed.

Can Used Gifts Be Returned To Amazon?

If you hope to get a full refund, returned items must be unopened and undamaged. Although you can request a refund on items that aren’t in the original condition, Amazon will likely not refund you the entire value of the item.

Since it’s a gift and you didn’t spend your money buying it, this may not be a big concern for you.

Amazon Locker For Amazon Gift Return

When requesting a return, you will need to select an option to send your package back to the warehouse. If you selected the Amazon hub locker, the item must be smaller than 18-by-14-12 inches.

Should you need to read more about How To Use Amazon Locker, we provided an article just for you!

Final Thoughts

Similar to regular packages, you can send back gifts and get a full refund. However, the gift must meet a few requirements to be eligible – it must be unopened and undamaged.

There’s a 30-day window on packages after which they won’t be eligible for a refund; if you send your package within this timeframe, you should rest assured about getting the full payment in the form of a gift card.

Most importantly, the sender of the Amazon gift will not be informed about your request to return the gift.

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