Being able to edit and delete your Amazon reviews is very helpful as it allows you to update your reviews to reflect your years of experience with a product. This supports prospective customers in making informed decisions regarding their purchases.
Amazon gives you the ability to edit or delete the reviews you’ve chosen, depending on your selection. And that’s it.
In this post, we went over the procedures on How To Edit and Delete Amazon Review with graphical examples. To learn more, keep reading!
What is Amazon Review?
Amazon reviews are written customer feedback of products sold on Amazon.com. These feedback are intended to provide customers with an honest and unbiased opinion of a product’s quality, performance, and features.
Amazon reviews can also include ratings, photos, and videos that customers have posted about products. By reading customer reviews, customers can learn about a product before making a purchase, helping them to make an informed decision.
How To Edit and Delete Amazon Review On Desktop
Everyone changes their mind from time to time. Thankfully, Amazon has saved all of your order reviews so you can quickly edit them, and delete them if you wish. Here’s how:
- Log in to your Amazon account and navigate to the homepage.
- Hover on Account & Lists.
- Click on Account from the dropdown menu.
- Scroll to the Ordering and shopping preferences section and click on Your Amazon profile.
- Look for the review you want to edit or delete and click on the three dots at its right.
- Select the action you want to perform. You either select Edit review, Delete review or Hide on my public profile.
- Amazon will direct you to a “Create Review” page if you choose the “Edit” option. The review’s content can be edited here. After doing that, click “Submit” to submit the review once more.
- A confirmation page will appear if you choose the delete option. To confirm that you want to delete the selected review, click “Yes” in the “Are You Sure You Want to Delete Your Review?” question.
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How To Edit and Delete Amazon Review On Mobile
- Open the Amazon Shopping application on your mobile
- Tap on the profile icon on the bottom toolbar
- Choose Your Account
- Scroll down to find the Personalized content section, tap on Profile
- On the Community activity, click on view: all activity to see your reviews
- Select the review you want to edit or delete and tap the three-dot icon beside the review for the option to edit, delete, or hide it from your profile. Then, tap to select the desired option.
- If you choose to edit the review, you’ll see your review, including stars, photos, and written content as you submitted it. Make your changes and select Submit.
- A confirmation page will appear if you choose the delete option. To confirm that you want to delete the selected review, click “Yes” in the “Are You Sure You Want to Delete Your Review?” question.
Can A Seller Delete Negative Reviews on Amazon?
No, Amazon sellers are unable to delete negative reviews.
To preserve the integrity of its product reviews, Amazon takes extensive measures. This means that it is unlikely that the website will agree to remove a review as long as it doesn’t contravene any of Amazon’s community guidelines. Additionally, Amazon defends the freedom of every consumer to post fair and honest evaluations, and it forbids sellers from requesting that customers take down unfavorable comments.
As an Amazon seller, these regulations could make you feel helpless, but there are things you can do to lessen the impact of bad reviews.
Here are some crucial pointers for Amazon sellers who want to combat unfavorable customer reviews:
- If the review goes against the community guidelines, ask Amazon to remove it. There are some situations where a bad review will be against Amazon’s community standards. In these situations, you can ask Amazon to take down the review, and after reviewing it, customer support can comply. The following review categories could be deleted by Amazon:
- Observations about affordable prices made on Amazon or elsewhere.
- Offensive material (profanity, harassment, etc)
- Comments regarding the product that aren’t relevant to the topic at hand (including comments about the seller)
- Reviews written by rivals
- You are not permitted to use a third-party service that guarantees to delete bad reviews as an Amazon seller. When it comes to responding to negative reviews as a seller, there are no fast routes. The two main things you should do are respond to the review and alert Amazon about reviews that might be unlawful.